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About
Hi, I am Pete, Workplace Specialist who loves bridging the gap between technology and physical experiences.
Hi, I am Pete, Workplace Specialist who loves bridging the gap between technology and physical experiences.
About
Hi, I am Pete, Workplace Specialist who loves bridging the gap between technology and physical experiences.
Doodlebob
Hello
Summary
Hi, I'm Peter Altaffer, I am a photographer, sake sommelier, newly minted coffee nerd, and Workplace Specialist born, bred, and living in San Francisco. I love building teams and growing cultures across brands; from managing photosets, building diverse communities, or launching teams in new regions, I love cultivating amazing experience for customer and employee alike.
Professional Experience
Professional Experience
Urban Outfitters
People & Operations Manager
2010-2019 Honolulu | Chicago | San Diego | San Francisco
I began my Journey at Urban Outfitters and Anthropologie as a Sales Associate and worked through 7 promotions, reaching Operations Manager. I worked in Chicago, San Francisco, Honolulu, and San Diego across the United States. My final responsibilities as a manager were as follows:
-Managed full-cycle human resources functions including hiring, onboarding, offboarding, payroll, and scheduling. Implemented a strategic talent engagement program that increased employee retention by 20%, demonstrating a commitment to fostering a positive and productive work environment. -Utilized KPIs to drive a 2% revenue increase while consistently achieving sales goals for a high-volume ($10M+) location. Provided comprehensive reports to district, regional, and corporate stakeholders, showcasing strong analytical and communication skills. -Developed and implemented custom inventory management systems to streamline supply orders, invoices, and deliveries, ensuring operational efficiency and accuracy. -Served as the primary point of contact for building management and regulatory agencies, ensuring compliance with fire, emergency, HVAC, and other facility requirements. Successfully managed building maintenance and repairs, ensuring a safe and functional work environment. -Successfully managed operations across multiple locations (Chicago, San Francisco, Honolulu, San Diego), demonstrating adaptability and the ability to navigate diverse work environments.
Urban Outfitters
People & Operations Manager
2010-2019 Honolulu | Chicago | San Diego | San Francisco
I began my Journey at Urban Outfitters and Anthropologie as a Sales Associate and worked through 7 promotions, reaching Operations Manager. I worked in Chicago, San Francisco, Honolulu, and San Diego across the United States.
-Managed full-cycle human resources functions including hiring, onboarding, offboarding, payroll, and scheduling. Implemented a strategic talent engagement program that increased employee retention by 20%, demonstrating a commitment to fostering a positive and productive work environment. -Utilized KPIs to drive a 2% revenue increase while consistently achieving sales goals for a high-volume ($10M+) location. Provided comprehensive reports to district, regional, and corporate stakeholders, showcasing strong analytical and communication skills. -Developed and implemented custom inventory management systems to streamline supply orders, invoices, and deliveries, ensuring operational efficiency and accuracy. -Served as the primary point of contact for building management and regulatory agencies, ensuring compliance with fire, emergency, HVAC, and other facility requirements. Successfully managed building maintenance and repairs, ensuring a safe and functional work environment. -Successfully managed operations across multiple locations (Chicago, San Francisco, Honolulu, San Diego), demonstrating adaptability and the ability to navigate diverse work environments.
Urban Outfitters
People & Operations Manager
2010-2019 Honolulu | Chicago | San Diego | San Francisco
I began my Journey at Urban Outfitters and Anthropologie as a Sales Associate and worked through 7 promotions, reaching Operations Manager. I worked in Chicago, San Francisco, Honolulu, and San Diego across the United States. My final responsibilities as a manager were as follows:
-Managed full-cycle human resources functions including hiring, onboarding, offboarding, payroll, and scheduling. Implemented a strategic talent engagement program that increased employee retention by 20%, demonstrating a commitment to fostering a positive and productive work environment. -Utilized KPIs to drive a 2% revenue increase while consistently achieving sales goals for a high-volume ($10M+) location. Provided comprehensive reports to district, regional, and corporate stakeholders, showcasing strong analytical and communication skills. -Developed and implemented custom inventory management systems to streamline supply orders, invoices, and deliveries, ensuring operational efficiency and accuracy. -Served as the primary point of contact for building management and regulatory agencies, ensuring compliance with fire, emergency, HVAC, and other facility requirements. Successfully managed building maintenance and repairs, ensuring a safe and functional work environment. -Successfully managed operations across multiple locations (Chicago, San Francisco, Honolulu, San Diego), demonstrating adaptability and the ability to navigate diverse work environments.
Peter Altaffer Creative Services
Production Project Manager
2011-2022, San Francsico | San Diego
I managed location and studio-based photography production for clients such as Athleta, Williams Sonoma, Walmart, Pottery Barn, Art.com, Shutterfly, & more.
-Consistently delivered 100% project completion across diverse projects, demonstrating meticulous planning, resource allocation, and problem-solving. Proactively identified opportunities to exceed expectations, resulting in 60% of projects delivering enhanced outcomes. -Cultivated strong relationships with diverse stakeholders (including creative, technical, sales, and operations teams) through clear and consistent communication, achieving 100% on-time and within-budget project delivery by ensuring alignment and managing expectations. -Collaborated with stakeholders to develop and implement innovative long-term strategies, driving departmental alignment and establishing measurable KPIs to track success. -Managed key partnerships with various vendors, ensuring seamless project execution and driving an 80% revenue increase through repeat engagements. -Oversaw the production of diverse deliverables, demonstrating adaptability and the ability to manage multifaceted projects.
Peter Altaffer Creative Services
Production Project Manager
2011-2022, San Francsico | San Diego
I managed location and studio-based photography production for clients such as Athleta, Williams Sonoma, Walmart, Pottery Barn, Art.com, Shutterfly, & more.
-Consistently delivered 100% project completion across diverse projects, demonstrating meticulous planning, resource allocation, and problem-solving. Proactively identified opportunities to exceed expectations, resulting in 60% of projects delivering enhanced outcomes. -Cultivated strong relationships with diverse stakeholders (including creative, technical, sales, and operations teams) through clear and consistent communication, achieving 100% on-time and within-budget project delivery by ensuring alignment and managing expectations. -Collaborated with stakeholders to develop and implement innovative long-term strategies, driving departmental alignment and establishing measurable KPIs to track success. -Managed key partnerships with various vendors, ensuring seamless project execution and driving an 80% revenue increase through repeat engagements. -Oversaw the production of diverse deliverables, demonstrating adaptability and the ability to manage multifaceted projects.
Peter Altaffer Creative Services
Production Project Manager
2011-2022, San Francsico | San Diego
I managed location and studio-based photography production for clients such as Athleta, Williams Sonoma, Walmart, Pottery Barn, Art.com, Shutterfly, & more.
-Consistently delivered 100% project completion across diverse projects, demonstrating meticulous planning, resource allocation, and problem-solving. Proactively identified opportunities to exceed expectations, resulting in 60% of projects delivering enhanced outcomes. -Cultivated strong relationships with diverse stakeholders (including creative, technical, sales, and operations teams) through clear and consistent communication, achieving 100% on-time and within-budget project delivery by ensuring alignment and managing expectations. -Collaborated with stakeholders to develop and implement innovative long-term strategies, driving departmental alignment and establishing measurable KPIs to track success. -Managed key partnerships with various vendors, ensuring seamless project execution and driving an 80% revenue increase through repeat engagements. -Oversaw the production of diverse deliverables, demonstrating adaptability and the ability to manage multifaceted projects.
Dispatch Goods
Founding Product and Ops Manager
2019-2020, San Francsico
Dispatch Goods is an eco-oriented reverse logistics startup that enables food service companies to provide reusable to-go containers to customers. As their first hire in Product and Ops management, I developed the foundation of their inventory management, customer outreach, and research programs.
-Developed and executed a targeted lead generation strategy, resulting in a 100% increase in restaurant partner acquisition and a 200% increase in new business client acquisition. Successfully managed key client relationships, ensuring consistent retention and onboarding new clients. -Established the company’s inaugural email outreach program, achieving a 100% response rate and facilitating effective customer success resolution. Developed and managed external communications across multiple platforms, reaching a wide audience. -Translated customer feedback and operational data into actionable insights for leadership, highlighting key trends and areas for improvement. Developed and implemented inventory tracking tools to optimize resource management and respond to user behavior patterns. -Led user and market research initiatives, resulting in a 10x increase in user base within six months by implemented industry-standard design best practices, leading to a 10% increase in user engagement. -Built tracking tools to allow the company to respond to customer behavior patterns, such as popular days and vendors.
Dispatch Goods
Founding Product and Ops Manager
2019-2020, San Francsico
Dispatch Goods is an eco-oriented reverse logistics startup that enables food service companies to provide reusable to-go containers to customers. As their first hire in Product and Ops management, I developed the foundation of their inventory management, customer outreach, and research programs.
-Developed and executed a targeted lead generation strategy, resulting in a 100% increase in restaurant partner acquisition and a 200% increase in new business client acquisition. Successfully managed key client relationships, ensuring consistent retention and onboarding new clients. -Established the company’s inaugural email outreach program, achieving a 100% response rate and facilitating effective customer success resolution. Developed and managed external communications across multiple platforms, reaching a wide audience. -Translated customer feedback and operational data into actionable insights for leadership, highlighting key trends and areas for improvement. Developed and implemented inventory tracking tools to optimize resource management and respond to user behavior patterns. -Led user and market research initiatives, resulting in a 10x increase in user base within six months by implemented industry-standard design best practices, leading to a 10% increase in user engagement. -Built tracking tools to allow the company to respond to customer behavior patterns, such as popular days and vendors.
Dispatch Goods
Founding Product and Ops Manager
2019-2020, San Francsico
Dispatch Goods is an eco-oriented reverse logistics startup that enables food service companies to provide reusable to-go containers to customers. As their first hire in Product and Ops management, I developed the foundation of their inventory management, customer outreach, and research programs.
-Developed and executed a targeted lead generation strategy, resulting in a 100% increase in restaurant partner acquisition and a 200% increase in new business client acquisition. Successfully managed key client relationships, ensuring consistent retention and onboarding new clients. -Established the company’s inaugural email outreach program, achieving a 100% response rate and facilitating effective customer success resolution. Developed and managed external communications across multiple platforms, reaching a wide audience. -Translated customer feedback and operational data into actionable insights for leadership, highlighting key trends and areas for improvement. Developed and implemented inventory tracking tools to optimize resource management and respond to user behavior patterns. -Led user and market research initiatives, resulting in a 10x increase in user base within six months by implemented industry-standard design best practices, leading to a 10% increase in user engagement. -Built tracking tools to allow the company to respond to customer behavior patterns, such as popular days and vendors.
Matsuyama Board of Education (JET Program)
Assistant Language Teacher
2022-2023, Matsuyama JP
I was an Assistant Language Teacher (ALT) in Matsuyama Japan, where I built lessons for 1000+ kids grades 3-11 across 3 schools. During my time I helped curate and run an english summer camp as well as succeeded in getting a government grant to build 3 age specific libraries for the schools in my district.
-As an Assistant Language Teacher (ALT) in Matsuyama, I routinely collaborated with Japanese teachers, school administrators, and community members. This required me to adapt my communication style to bridge cultural differences and build strong working relationships. - I regularly conducted English language lessons and workshops for students of all ages by developing and delivering engaging lesson plans, facilitated group discussions, and provided individualized support to students. -I built strong relationships with stakeholders, which was crucial to my success. I regularly interacted with local government officials, school administrators, and community leaders. -I actively engaged in community outreach initiatives, such as volunteering at local festivals and helping organize international exchange events plus I received a government grant to bring in a more robust selection of early childhood and middle school graphic novels to multiple schools. -Living and working in Japan required a high degree of adaptability as I frequently encountered unexpected challenges, such as language barriers and cultural differences.
Matsuyama Board of Education (JET Program)
Assistant Language Teacher
2022-2023, Matsuyama JP
I was an Assistant Language Teacher (ALT) in Matsuyama Japan, where I built lessons for 1000+ kids grades 3-11 across 3 schools. During my time I helped curate and run an english summer camp as well as succeeded in getting a government grant to build 3 age specific libraries for the schools in my district.
-As an Assistant Language Teacher (ALT) in Matsuyama, I routinely collaborated with Japanese teachers, school administrators, and community members. This required me to adapt my communication style to bridge cultural differences and build strong working relationships. - I regularly conducted English language lessons and workshops for students of all ages by developing and delivering engaging lesson plans, facilitated group discussions, and provided individualized support to students. -I built strong relationships with stakeholders, which was crucial to my success. I regularly interacted with local government officials, school administrators, and community leaders. -I actively engaged in community outreach initiatives, such as volunteering at local festivals and helping organize international exchange events plus I received a government grant to bring in a more robust selection of early childhood and middle school graphic novels to multiple schools. -Living and working in Japan required a high degree of adaptability as I frequently encountered unexpected challenges, such as language barriers and cultural differences.
Matsuyama Board of Education (JET Program)
Assistant Language Teacher
2022-2023, Matsuyama JP
I was an Assistant Language Teacher (ALT) in Matsuyama Japan, where I built lessons for 1000+ kids grades 3-11 across 3 schools. During my time I helped curate and run an english summer camp as well as succeeded in getting a government grant to build 3 age specific libraries for the schools in my district.
-As an Assistant Language Teacher (ALT) in Matsuyama, I routinely collaborated with Japanese teachers, school administrators, and community members. This required me to adapt my communication style to bridge cultural differences and build strong working relationships. - I regularly conducted English language lessons and workshops for students of all ages by developing and delivering engaging lesson plans, facilitated group discussions, and provided individualized support to students. -I built strong relationships with stakeholders, which was crucial to my success. I regularly interacted with local government officials, school administrators, and community leaders. -I actively engaged in community outreach initiatives, such as volunteering at local festivals and helping organize international exchange events plus I received a government grant to bring in a more robust selection of early childhood and middle school graphic novels to multiple schools. -Living and working in Japan required a high degree of adaptability as I frequently encountered unexpected challenges, such as language barriers and cultural differences.
Golden Goat Coffee
Barista
2023-Present, San Francisco
Golden Goat Coffee in San Francisco is a beloved neighborhood cafe known for its expertly crafted coffee, friendly atmosphere, and delicious pastries while there I drove revenue growth by developing and executing hospitality programs and events, focusing on customer relationships and standardized processes for consistent service and product quality.
-Contributed to the development of hospitality programs for start-ups and successfully executed numerous on-site and off-site pop-up events, demonstrating strong project management and event coordination skills. -Provided exceptional customer service during peak hours, effectively addressing inquiries, resolving complaints, and ensuring a positive experience for all patrons. - Cultivated long-term relationships with customers, fostering a welcoming and inclusive atmosphere by prioritizing their needs and preferences. - Demonstrated the ability to work efficiently under pressure, effectively manage time, and optimize workflows, resulting in a 45% increase in revenue. -Developed standardized recipes and service documentation, ensuring consistent quality and efficient replication of processes.
Golden Goat Coffee
Barista
2023-Present, San Francisco
Golden Goat Coffee in San Francisco is a beloved neighborhood cafe known for its expertly crafted coffee, friendly atmosphere, and delicious pastries while there I drove revenue growth by developing and executing hospitality programs and events, focusing on customer relationships and standardized processes for consistent service and product quality.
-Contributed to the development of hospitality programs for start-ups and successfully executed numerous on-site and off-site pop-up events, demonstrating strong project management and event coordination skills. -Provided exceptional customer service during peak hours, effectively addressing inquiries, resolving complaints, and ensuring a positive experience for all patrons. - Cultivated long-term relationships with customers, fostering a welcoming and inclusive atmosphere by prioritizing their needs and preferences. - Demonstrated the ability to work efficiently under pressure, effectively manage time, and optimize workflows, resulting in a 45% increase in revenue. -Developed standardized recipes and service documentation, ensuring consistent quality and efficient replication of processes.
Golden Goat Coffee
Barista
2023-Present, San Francisco
Golden Goat Coffee in San Francisco is a beloved neighborhood cafe known for its expertly crafted coffee, friendly atmosphere, and delicious pastries while there I drove revenue growth by developing and executing hospitality programs and events, focusing on customer relationships and standardized processes for consistent service and product quality.
-Contributed to the development of hospitality programs for start-ups and successfully executed numerous on-site and off-site pop-up events, demonstrating strong project management and event coordination skills. -Provided exceptional customer service during peak hours, effectively addressing inquiries, resolving complaints, and ensuring a positive experience for all patrons. - Cultivated long-term relationships with customers, fostering a welcoming and inclusive atmosphere by prioritizing their needs and preferences. - Demonstrated the ability to work efficiently under pressure, effectively manage time, and optimize workflows, resulting in a 45% increase in revenue. -Developed standardized recipes and service documentation, ensuring consistent quality and efficient replication of processes.
Umami Mart
Sake Sommelier
2023-Present, Oakland
Umami Mart is an Oakland store and online retailer specializing in curated, high-quality Japanese barware, kitchen tools, and beverages while there I optimized vendor and inventory management, executed successful events, and maintained accurate Shopify listings to drive sales, and drove customer satisfaction.
-Managed a network of over 20 vendors, coordinating 30+ weekly deliveries to ensure seamless operations and timely fulfillment of customer orders. -Leveraged strong vendor relationships to source unique and seasonal products, maximizing customer satisfaction and sales opportunities while maintaining optimal inventory levels to meet demand and minimize waste. -Organized and executed successful sake tasting events, fostering a sense of community and promoting product appreciation. -Managed product listings on the Shopify platform, ensuring accurate and compelling product descriptions, pricing, and inventory information.
Umami Mart
Sake Sommelier
2023-Present, Oakland
Umami Mart is an Oakland store and online retailer specializing in curated, high-quality Japanese barware, kitchen tools, and beverages while there I optimized vendor and inventory management, executed successful events, and maintained accurate Shopify listings to drive sales, and drove customer satisfaction.
-Managed a network of over 20 vendors, coordinating 30+ weekly deliveries to ensure seamless operations and timely fulfillment of customer orders. -Leveraged strong vendor relationships to source unique and seasonal products, maximizing customer satisfaction and sales opportunities while maintaining optimal inventory levels to meet demand and minimize waste. -Organized and executed successful sake tasting events, fostering a sense of community and promoting product appreciation. -Managed product listings on the Shopify platform, ensuring accurate and compelling product descriptions, pricing, and inventory information.
Umami Mart
Sake Sommelier
2023-Present, Oakland
Umami Mart is an Oakland store and online retailer specializing in curated, high-quality Japanese barware, kitchen tools, and beverages while there I optimized vendor and inventory management, executed successful events, and maintained accurate Shopify listings to drive sales, and drove customer satisfaction.
-Managed a network of over 20 vendors, coordinating 30+ weekly deliveries to ensure seamless operations and timely fulfillment of customer orders. -Leveraged strong vendor relationships to source unique and seasonal products, maximizing customer satisfaction and sales opportunities while maintaining optimal inventory levels to meet demand and minimize waste. -Organized and executed successful sake tasting events, fostering a sense of community and promoting product appreciation. -Managed product listings on the Shopify platform, ensuring accurate and compelling product descriptions, pricing, and inventory information.
Education & Certifications
Education & Certifications
Loyola University Chicago
B.A. Cultural Anthropology
Loyola University Chicago
B.A. Cultural Anthropology
Loyola University Chicago
B.A. Cultural Anthropology
International TEFL Academy
International TEFL Academy
International TEFL Academy
Springboard
Springboard
Springboard
WSET
Sake Sommelier Level 3 Certificate
WSET
Sake Sommelier Level 3 Certificate
WSET
Sake Sommelier Level 3 Certificate
Awards
Awards
Once in Japan 2023 Photo Contest
Once in Japan 2023 Photo Contest
Once in Japan 2023 Photo Contest
2023 Micro Grant Recipient
Food and Fiction: Building a Foundational English Library with Food in Mind
2023 Micro Grant Recipient
Food and Fiction: Building a Foundational English Library with Food in Mind
2023 Micro Grant Recipient
Food and Fiction: Building a Foundational English Library with Food in Mind
